Help the Homeless, Feed the Homeless

During the holiday season it is always nice to give back, and why not give back to those who need it the most - the homeless.  I have done other projects to help the homeless, but I feel this was one event that really opened my eyes to the reality of the situation.  When I decided to feed the homeless I didn't know what to expect, but it was something I knew was the right thing to do.  Instead of just donating money, or giving canned goods to a shelter I encourage all of you to get out and help the homeless directly so that you can better understand their situation and grow from the experience.

First off, I would have never imagined how difficult it was to set up before going to give food.  I thought you would just need to get food and go, but it is a much more complicated process.  We needed to cook the soups and chili, ask for donations of money and of food products from our neighbors and local bakeries.  Not just that, but we needed tables, pots and pans, socks, a pick up truck and much much more preparation.  Besides the preparation, we needed to find a location that there are a lot of homeless grouped together so that we would be able to set up in one spot to serve people instead of searching for them.  We decided to go to downtown Santa Ana, California where there were numerous groups of homeless in the surrounding parks trying to set up camps/shelter.

Once we finally got there and set everything up, people started coming in hoards.  The line stretched down the street to get some chili, socks, and other holiday treats.  Unfortunately for us it was one of the only days in Southern California that it rained, but it rained hard the entire time.  Thus, the people that came really needed not just the food but the warmth the soup provided.  One thing that shocked me was how polite people were.  They were very respectful in the way  we organized the booth all standing in line patiently, letting others go before them, collecting some materials for their friends, and always saying thank you to us.  For someone who has been so down on their luck because of society it is amazing how high their spirits are - very polite and even joking around.  This really opened my eyes to the reality of the situation.

Of course there are always those who have mental problems, and those with drug and alcohol problems but from what I saw most of those we served were just down on their luck.  All the circumstances differed but why should we discriminate when we are trying to help? No one deserves to be starving and struggling to survive in the rain.

Unfortunately the reaction of those we asked to support our cause was not as understanding.  There were many people who belittled us for what we were doing and others that flat out said they didn't care.  Although it is a personal choice to help others and decide who is worthy of help - wouldn't you like to be helped if you had no one to rely on and you were facing some tough times?  I know I would, that is why I am hoping to go back after the holidays.

There are many people helping the homeless during the holidays which is wonderful, but they matter and struggle just as much when its not the holidays and people have stopped going to help them.  I'm going to try and ensure that they are not forgotten especially during these rough weather conditions.  This time I helped out by feeding them, but they need so much more - socks, clothes, suitcases and bags, tarps to keep them dry, and most of all people to understand their situation.  This is why I want more people to go and help directly because your eyes will be opened to what really goes on in your community - money and donations can't solve everything.

I wish you all happy holidays, and happy helping.

Help the world - go to happy hour!

Put the papers down, and pick the wine glass up - for a cause that is.  The other night I decided to take a trip up to Los Angeles after seeing a post online about a meet up group for happy hour.  This wasn't just any happy hour though, this happy hour we were all hoping to save the world.  Net Impact, a responsibility group was holding a networking meeting and it was eye-opening to say the least.

This is an interesting group which meets to put together events, conferences, and networking parties to help change the world.  This is not the only group that has this focus - but if you are interested in going green or being responsible joining one could help make your contribution to the world really matter and powerful because you are joining a group of many working towards the same cause.

Networking is an interesting way to meet people who might be working towards the same goal yet through different means.  A lot of times both parties need each other but just haven't found a way to connect, and these types of events are great to bring together people, ideas, and organizations.  I spent a lot of time listening to interesting ideas, and getting cards from people who can help me with my projects - and I want you to be able to benefit from the same sort of events.  I have prepared a list of what you can do to network and help the world during happy hour:

• Remember your business card - This is important, even if you don't have a business card from your company or work make a personal one.  You never know when your project and someone else's idea lines up - it's better to be safe than sorry.

• Collect their business card -  You have been having an amazing conversation with someone, you say goodbye and its over.  If you don't collect their card and contact information you will never know if this great idea could be made into a reality through your collaboration.  Again, its better to have too many cards of people that you won't contact, than missing the vital card of your potential game changing connection.

• Ask more questions -  Not everyone is comfortable telling their great ideas right off the bat, most try to stay humble.  However, you are missing a lot if you spend the time just talking about yourself.  The more questions you can ask the more you will learn and possibly get new ideas to change or  create new projects.

These three key points will help you to make the best out of your networking trips.  I look forward to going to more happy hours and meetings to connect with people who have the same interests.  I can't wait to see where these connections will take me.  Happy networking!

Just say NO to plastic bags!

Christmas shopping season is among us.  Everyone is out buying gifts and toys for children, families and loved ones.  We are out shopping till we drop this season - and where exactly do all of these purchases go?  Most likely a plastic bag.

This doesn't seem like that big of a deal, that is until you get home and you realize that you have been collecting more plastic bags than gifts themselves.  They are so freely given, baggers don't even ask if you want one anymore it is just an assumption that plastic is all you have to carry your purchases out to your car/home.  These little bags just sit in our homes collecting until there are just so many we can't store them anymore.  I however, have found 2 different solutions to this problem.

• Say "NO!" to plastic bags, or any disposable packaging if possible

Before I even think of going to the store I bring along my handy recycled reusable grocery bag.  With two of them you can take home almost everything you buy and they are much sturdier.  You don't need to worry about double bagging the milk (how wasteful) and you don't have 15 little bags to take in after you get home, just one bag per hand.  It is convenient and efficient.  Plus, after you get home you don't have to find a place to stuff all those extra plastic bags.  Moreover, you don't have to worry about what it does to the environment if you were to throw them away.  No worrying  about the increasing swarm of plastic floating in the ocean harming marine life and polluting our shores.  You will no longer be contributing to the over 1 trillion plastic bags used each year with only 1 of every 200 being recycled.  If you are interested in purchasing one or learning more about why we should stop using plastic bags I have found a great link: http://www.reuseit.com/facts-and-myths/learn-more-facts-about-the-plastic-bag-pandemic.htm

Another instance to refuse plastic bags wouldn't just be at the grocery store but at the food counter.  While preparing your sandwich and a drink they get out a plastic bag to put one napkin and your sandwich.  Is it really worth it?  Although it is an automatic reflex for the employees to start putting your food in a bag, you can quickly intervene and say "oh, I don't need one".  Who knows it might inspire the guy waiting in line behind you to do the very same thing.  

Finally, as a woman I have my handbag on me at most times.  It's intended purpose was to carry things.  So, when you buy small things throughout the day do you really need all these plastic bags accumulating or could you just quickly pop it into your hand bag?  Each time you say no to a plastic bag you are saving not only the ocean from being more polluted but you are reducing the demand on the production of plastic bags.  Although small, our impact is the beginning to a global trend to save the earth.

• Recycle for the benefit of society

There are already a ton of plastic bags in your home if you have just started using reusable bags.  You don't want to throw them away because it is bad for the environment.  However, you are unable to use them all again.  You can either go to the grocery store and recycle them (which only takes certain types of plastic) or you can "upcycle" them.

If you want to help the community and be good to the environment, why don't you take those used plastic bags and start a craft project for a cause.  More specifically I am talking about helping the homeless.  A few days ago I saw a project online about these women crocheting together a plastic sleeping mat for the homeless.  Seeing that there are a lot of homeless in my community that could use some help too I decided to put my bags to use as well.  You can follow this project and gather bags to re-purpose them for a better use such as this, or you can come up with your own project on how to recycle these bags.

What should be taken from this though is that there is always many different creative solutions to helping the environment, and to get yourself and others engaged its always more fun to take a creative route.  Normal recycling is great, but it isn't something that you are excited to do everytime you use these bags.  So, what I want you to take from this is to not just recycle but make it fun, and make it powerful.  Every time I come home to my project I feel motivated to help others and I remember why I am doing all of this in the first place.  Also it makes others very curious about my projects as well, which is a talking point allowing you a platform to make others more aware of their impact on the globe.

Overall I hope now you all will say "NO!" to these wasteful plastic bags, because the more we reduce the less we need to find ways to recycle.  

Responsibly Overcoming the Language Barrier

"我告诉你。。。我什么都听不懂!"

Although this phrase seems foreign to us, it is actually quite common... it's one of misunderstanding.  We face language barriers everyday.  Maybe not with Mandarin Chinese to English, but from different languages or even to simply different accents or vocabulary your diverse work force is struggling through miscommunication after miscommunication.  According to the study "The Impact of Language Barriers on Trust Formation in Multinational Teams", by Helene Tenzer, Markus Pudelko, and Anne-Wil Harzing explains that even simple errors and misinterpretations can lead members of the team and company to believe a certain employee is incompetent.  Clearly, this shows how important we perceive language to be - something that can prove if you have knowledge in another unrelated area.  However, this is just a perception, not the truth - you could be completely illiterate and yet be a great at another unrelated skill.

Society has placed upon us the need for language, and the corporate world has stressed its importance even more.  If you are unable to present yourself in a professional well spoken manner you are perceived to be sloppy or too casual which when generalized is applied to your entire career instead of just your language abilities.

I started to realize this on a personal level that my colleagues perceived me as having less ability in my job due to my language barrier.  Instead of just presuming I could efficiently do my job correctly even though I had difficulty expressing myself in their native language they believed due to my incompetence in their language I must be incompetent in other areas such as my job duties (however unrelated).  In relation to corporate social responsibility this lead me to believe that if a company intentionally employs people who are diverse and have different language levels there should be some methods to implement to assure that all employees are able to work as a team instead of being separated by the wall of language.

I would like to provide some of my suggestions of what companies could do to be socially responsible when it comes down to their employees and their language.

Language Lessons

• This doesn't necessarily mean buying Rosetta Stone for everyone in your company that doesn't speak the language fluently, nor does it mean that you need to hire an expensive personal tutor either.  Simple lessons are helpful enough to someone working hard and trying their best to communicate with the company language.  A simple gesture of creating something like a photo dictionary of key words or a general explanation of the company lingo will help quickly improve the communication through the language barrier.

Hire Multilingual's

• Although it may be difficult to find employees who speak more than one language, if your aim is to be diverse - this is one way to alleviate tension between coworkers.  People who speak only one language have a difficult time relating to how difficult it is to learn a language fluently with all of the nuances of grammar and specific vocabulary.  This could possibly create problems when there are misunderstandings due to language as they might expect the  colleague to be more advanced in the language or might also wrongly assume that they don't understand the job if they aren't able to express themselves clearly in the language.  Multilingual would  not only understand the difficulty of learning a language but they would be able to help the non-native speaker to feel more comfortable and reassure them.
• If hiring multilingual's is too difficult, another option would be to create an incentive to learning a second language so that everyone can experience what it is like to not be able to fully communicate.  Moreover, adding a second language to the companies repertoire of skills benefits the business as well as the employees cognitive well-being.

Allow the Employee to Teach Their Language

• Sometimes a word or an idea just doesn't exist in another language.  It might be very frustrating to someone who doesn't speak the company language perfectly to express themselves when they are missing key vocabulary.  One way to avoid this unnecessary frustration is allow specific moments for the non-native speaker to teach their language as well so that the whole office can benefit and be more international.  This creates comfort for the employee as well as increases other employees interest into learning other cultures and being more accepting in general.

Avoid "Professional" Flowery Language and Speak Clearly

• Nothing stops language learning more than over-complicated unnecessarily flowery vocabulary.  Speaking clearly and explaining ideas thoroughly alleviates much of this problem.  Speaking clearly doesn't just entail enunciating your words, but it also includes avoiding complicated vocabulary and not using idioms to express ideas.
• If an employee doesn't understand a specific word, try to explain what the word means.  For example if they don't understand the word "robber" instead explain more clearly that it is someone who steals/ takes something that doesn't belong to them.  Not only will this reinforce the new word but it allows the time for the employee to understand better what you are talking about.

Use Gestures and Body Language 

• Body language experts have come to a consensus that about 50-80% of our communication is through gestures and expressions.  This is perfect for those who are managing or working with someone who has difficulty expressing themselves clearly through the company language; it helps both parties.  It helps you because you will be able to communicate more clearly if you use specific facial expressions or gestures to explain what you want or communicate a general message.  Also it helps the employee because in case they have said something they might not have meant you will be able to tell by their facial expression and non-verbal communication  that they meant something different and you can clarify to avoid miscommunication which could lead to more serious issues.

Be Patient With Non-native Speakers

• Patience is the key when dealing with communication problems, on both sides.  The learner needs patience when receiving feed back as well you when you are trying to teach the proper way to communicate in the company.  The language learning process is a trying one, full of mistakes and blunders.  If one can be patient through this it will give the language learner all the more confidence to try and communicate without having to fear the repercussions for making a simple mistake. This will not only speed up the language learning process but it will also build a relationship based off of trust.  It will allow you to see through the language barrier and realize that the employee doesn't lack skills - they might even do the job the best.  With patience you can see the problem for what it is - a language difference, nothing more.

With all of this taken into consideration, I hope that companies can act in a more caring and understanding way to those who are struggling to express themselves.  Your mother tongue is always going to be the most comfortable, however companies shouldn't put more discomfort and pressure than there already is on learning a language.  There is always more that can be learned and more that can be done to ensure that the corporate culture is satisfactory for all who are employed.

Persuading Others to Go Green

Ever tried to tell someone how easy it is to recycle just to be brushed off, or in some instances be called a hippie?  These days people take it as if you are trying to spread a political message when you are trying to teach people how to be green and eco-friendly.  I am writing this post not to convince people to shove "going green" down peoples throats, but instead help people understand why we all should be green.

One of the arguments business owners use to explain why they continue to pollute is because many are convinced that there is no such thing as global warming and that it's simply a natural phenomenon not at all impacted by human behavior.  To them this nullifies the idea that humans are able to make a sizable impact on the earth through their pollutants and eco-friendly ways equally.  Even if this is your view, I completely respect your ability to decide for yourself what you agree with or disagree with.  However, you don't need to be convinced of global warming to go green just as people don't need to be convinced they are fat to get healthy. Just in case that you are wrong, or just by realizing that we have technologies that allow you to do the same job without polluting wouldn't you want to do that instead?  Isn't it nicer to breathe fresh air instead of smog, not just for future generations but for yourself as well?

Another one of the common arguments for not making a change is that one action by one person isn't going to save the world.  While that is true, this argument is invalid since there are already many people making the efforts needed to reduce the pressure on the environment.  Each and every other helping hand will start to make a bigger and bigger impact upon our polluting ways.  If they are able to get their entire company involved this means that not only are they themselves reducing their carbon footprint but they are reducing their consumers carbon footprints as well.  Our actions don't just follow a straight line to their consequence, everything is interlinked and by making one change many other elements are affected as well.  Thus if you take a mug instead of a disposable cup for your coffee every day not only are you saving many pieces of plastic from being thrown out, you are also slowing down the demand for their production, saving an animals life, reducing the need to drill oil, creating jobs for mug vendors, and so much more.

Going green is easy if you take small steps.  Many people believe that its expensive and you need to buy heavy duty equipment such as solar panels to even make a dent.  Although those products do help, you are doing just as much good by recycling, purchasing bio products, and spreading awareness.  Businesses are afraid that high numbers on their sustainability reports are going to make them look bad in comparison to other businesses and thus they completely give up on going green.  Instead I suggest making small cheap changes until you are ready to make the larger changes to get better numbers.  This should not be considered a competition - being good to mother nature is good no matter how much or how little you do as long as you are trying to make a difference.

I am no stranger to people opposing my ways, these are just some of the arguments that I use to convince people otherwise to understand being green from my perspective.  Unfortunately there will always be certain groups of people that don't want to hear any of our "nonsense" because they have better things to do than protect the planet, they have other places to consume consume consume, they are above going green.  They are not the reason to give up, they are the reason to continue to be green because you know not only are you making up for your waste but you are making up for theirs too.  In a perfect world everyone would come together to start making changes because they realize the gravity of the situation but until we find the solution for  a perfect world keep progressing through the difficulty and be the one to stand up and do the right thing.

If you are struggling to find supporters to your green movement, or you are trying to convince your business partners to go green... don't forget if it doesn't work now sooner or later the laws will catch  up to them and that's when real change will start happening globally; when its no longer down to choice but up to necessity.

Corporate Diversity - the Key to Good Business?

Lanzhou, China

I am inspired to write this post because I am lucky enough to work and go to school in a place where almost no one is the same nationality as me - and even if they are, they come from the other side of the country.  I for one would never give up the opportunity to work with such a diverse and international group of people, and one of the main reasons is that it leads to better business practices.  I want to list some of the reasons I think diversity plays a large role in effective business practice as well as social responsibility.

Boston, MA, USA

Corporate Culture - Unfortunately this day and age many companies force their staff to adhere strictly to their culture instead of allowing an international culture to thrive.  It is within this international and diverse corporate culture that everyone is able to be included instead of some feeling left out or changed into the mold their boss wants them to become.  This sort of international culture can teach about the different cultures of the clients but also opens up a pathway for others to understand different backgrounds.  Not only will this enhance customer service, but it will enhance the relationship between colleagues at work as they grow to understand each other and embrace their differences.

Open Mindedness - Truly open minded people are few and far between, and there always seem to be biases no matter how much you teach people to be accepting.  I have gotten into many saddening discussions where people have unfortunately denounced an entire group of people just because they have had one bad experience.  Diversity would stop this nonsense because if there are or were any biases or social misconceptions about a certain group of people, working along side them would make everyone in the office realize that in the end everyone is human and even though we are all different; that is what makes us unique.  I think there are many places that could use a little more work place diversity just for this reason.

Sierre, Switzerland

Expanded Market Reach- International workers speak many languages and can serve customers much farther away than just your city or country. Also they would have the ability to reach untapped markets within your own community filled with many different minorities.

Paris, France

Learning Opportunities -  Forget about going to another country to learn about different people and different ways of life - you can learn directly in your own company.  One of the greatest lessons you can learn by being exposed to other cultures is that you can open up to many different solutions to solving problems.  Your own culture doesn't have to dictate the way you solve problems anymore, you open yourself up to many different opportunities due to this.

Globalization -  Overall, the world is becoming more and more globalized, it's inevitable that diversity is going to play a role in your company.  This new globalization trend is going to change not only how companies operate but it will change the world culture - so why not be ready ahead of time?

In conclusion, I think diversity is probably one of the largest keys to doing good business.  Not only will it improve working life and understanding but it is socially responsible as well.  Maybe not all diversity programs are able to accomplish what they are supposed to achieve these days, but if we work harder especially in the service industry I am sure that a global change would be readily welcomed.

Istanbul, Turkey

Chemicals and Fear Mongering

Cosmetics just in the morning... so many ingredients.

The minute you wake up, how many chemicals are you  really using?  Between the shampoos, toothpastes, and preservatives in your breakfasts - the amount of chemicals used in just one morning is astounding.  However, they have been getting a bad reputation recently.  This past week I've taken the time to try and understand where exactly all of this fear of chemicals and preservatives was coming from.  Many sustainability websites and health websites have been painting certain chemicals as "dangerous" or "unhealthy" for humans.  Although I agree it would be nice to stop producing certain synthetic chemicals for the environmental reasons - I have come to the conclusion that in terms of your health most chemicals are just fine.

When you hear the word chemical what do you think? Poisonous? Toxic? Harmful? Unfortunately our language has given this word a very bad connotation which sometimes scares people away from the truth that chemicals are a necessary component to life.  We humans are made of many different chemicals one of the main ones being carbon.  They are natural pieces to our existence and we should be opening our eyes to the truth instead of associating it to sickness, poisoning, and death.

The first question this caused me to ask was the question of a set of chemicals called parabens.  This past summer France has made it their mission to rid the shelves and hotels of products containing certain parabens in fear of possible problems caused to their ability to mimic certain hormones.  After reading the government recall of these products I was shocked and horrified that my own country wasn't doing anything about these products that were supposedly so dangerous... that was until I did my own research into the chemicals real properties.

So many chemicals, such small text...

In my own bathroom out of the 16 products I used 10 contained parabens.  Before I used a single product again I decided to do some research in some trustworthy places.  I was taking the word of people in the green community without any evidence of true experiments to back it up.  As reputable as these websites and government policies are - it is always better in my opinion to have a check of the facts yourself or else you can be roped into believing falsehoods.

After reading many medical papers published on the topic of parabens and its ability to change into a similar form of a hormone, it has been ruled as safe for use.  I did my research using the website for the US National Library of Medicine which has databases of peer reviewed medical journals (Human biological monitoring of suspected endocrine-disrupting compounds).  If you are curious for yourself if your products are safe or you simply want to understand each chemical on the back of your cosmetics I highly suggest doing research on such a site.  The fear mongering needs to come to an end because it is only making people more afraid and distrusting of the FDA which in my opinion is more of a danger than a benefit.

I am always open to changing my mind about these ideas if factual arguments are presented, but I want the end of fear mongering within my communities because it is doing more harm than good.  Maybe not in the way of cosmetics as we don't need them necessarily to survive but this is a continual trend with food, and many other life saving products.  We cannot live in fear because sometimes there is some chance that something bad can happen - just do your research and learn more about things you feel unsure about.  Don't forget the well known saying "Knowledge is power", and continue using your shampoos and cosmetics, they are well researched.